Contact Web Hosting Support

Support Ticket and Chat Support (Available 24x7):
You may submit a Support Ticket or Chat live.

Help Search and Browse Support:
Visit the Knowledge Base to find help articles.

Call Us Phone Support :
Toll Free: 1-888-377-4322
Monday - Friday from 9:00AM to 7:00PM (Eastern)
Saturday and Sunday from 11:00AM to 7:00 PM (Eastern)

Call Us Billing:
Toll Free: 1-888-377-4322
Monday – Friday 9:00AM to 5:00PM (Eastern)

Email Us Sales & General Inquiries:

Fax Fax:

Ask a Question

Sales, Billing & Support Questions:
Submit a Ticket Now

Payment Options

Please send all checks to:

1stPoint Communications
15 Corporate Place South, Suite 100
Piscataway, NJ 08854

Include domain name on any check or correspondence. Mail your check early enough to allow for 10 days before the check is received and posted to your account to avoid possible interruption of services.

Cancek Cancellation:
How to Cancel an Account